Privacy policy

Welcome to The Lost Gallery.

Your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you visit our website or interact with us online.

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1. Information We Collect

We may collect personal information when you:

• Submit a form or inquiry (via HubSpot)
• Subscribe to our updates or newsletters
• Interact with our social media pages or ads
• Browse our website (through analytics tools)

This information may include your name, email address, company name, phone number, and message content, as well as non-personal data such as browser type, device, and pages visited.

2. How We Use Your Information

We use your information to:

• Respond to your inquiries and messages
• Send relevant updates or information about The Lost Gallery
• Understand how visitors use our website and improve the experience
• Measure the effectiveness of our marketing campaigns (Facebook & Instagram ads)

We do not sell or rent your data to anyone.

3. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze website performance.

Our site uses:

• Google Analytics — to understand visitor behavior and website performance.
• Meta (Facebook & Instagram) Pixel — to measure and optimize our ad performance.
• HubSpot — to manage forms and track user interactions.

You can manage or disable cookies through your browser settings at any time.

4. Data Storage and Security

All personal data collected through our forms is securely stored by HubSpot and is subject to their privacy and data protection policies.

We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure.

5. Sharing Your Information

We only share data with trusted third parties that help us operate our website and campaigns — including HubSpot, Google, and Meta. These providers process data on our behalf and comply with strict data protection standards.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your data
• Withdraw your consent to receive marketing messages

7. Links to Other Websites

Our website or social media posts may contain links to other websites. We are not responsible for their content or privacy practices. Please review their policies before providing any personal information.

8. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be reflected on this page with an updated “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

The Lost Gallery

Dubai, United Arab Emirates

anneta@thelostgallery.com

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